This Month's Articles:

  • American Heart Month
  • Follow and Friend Us
  • 5 Tips to Get Multi-Channels Moving Together
  • Emil on E-mail

American Heart Month

Did you know February is American Heart Month? No, it doesn’t mean you should rush out for Valentine’s Day hearts to give your sweetie…well, you should probably do that too.

According to the American Heart Association, cardiovascular diseases are our nation's Number one killer. To urge Americans to join the battle against these diseases, since 1963, Congress has required the president to proclaim February "American Heart Month."

The proclamation pays tribute to the researchers, physicians, other public health education professionals as well as volunteers for their tireless efforts in preventing, treating, and researching heart disease. The observation also recognizes the critical importance of developing tools that will increase survival rates from heart attacks and cardiac arrest.

During American Heart Month, thousands of American Heart Association volunteers work to raise funds and pass along information about heart disease and stroke. We applaud those who help fight heart disease and encourage you to acknowledge them this month! To learn more about the American Heart Association, visit their website by clicking the button below.

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Follow and Friend Us

The feedback we have received on the launching of our social media sites has been great. What a wonderful tool for allowing healthcare direct marketers to share information.

For those of you who have not yet joined us, we are now more accessible than ever on Twitter and Facebook.

Send us a Tweet if you need information right away, or become a Facebook fan to join our conversation about the unique field of healthcare marketing. You’ll be the one everyone goes to for answers. It will give you and your company a real edge.

Follow us on Twitter: @DMDdata and be our fan on Facebook at “Direct Medical Data”.

 

 

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5 Tips to Get Multi-Channels Moving Together

Have you ever considered Integrating your direct marketing programs to deliver a message to a select audience through multiple channels? It is a proven winner in traditional advertising and can be simpler than it sounds.

When a direct mail piece is accompanied by an email campaign, you maintain the advantage of both targeting, and personalizing along with the synergistic results of multiple channel delivery. In combination, each channel can contribute substantially to response, ending up with a greater return than if each channel were used on its own.

Follow these tips to get the best results from your multi-channel direct marketing campaign:

Provide for responses no matter which message is acted upon. In multi-channel programs, more than any other, it is important to provide options for responders. The direct mail portion should have a response vehicle available via mail. The online message should direct the audience to an online response method. Both should provide the option for the other, as well as a phone option. No matter which direction the audience chooses to respond, you should be there to make that process easy.

Design to your website. Although your campaign should have its own look, it should still be consistent with your site. That means direct mail creative that fits the look of your site. It has to be a consistent message between what you send in printed form or online. It should have a consistent graphic look as well. Your creative will also cost less when purchased as a set, and the imagery will work well for both media when your design team knows from the start how it will be used.

Personalize every message. You go out of the way to make sure your direct mail is highly personalized. Be sure to do the same with your e-mail. Don’t send a personalized mail piece and follow it up with an e-mail that looks like spam. Remind the audience that this offer is perfect for them by calling them by name. Both in your e-mail and direct mail messages.

Be sure either message can work independently. Although the various messages should fit well together, don’t assume that the audience will see both. Don’t make your e-mail a continuation of the direct mail message, and don’t suggest the audience refer to your e-mail for more information. Make sure each contains everything the audience needs for immediate action.

Create a dedicated landing page. Don’t make the fatal mistake of sending responders to your home page. Be sure to design a campaign page so responders are immediately connected to the information you told them you would deliver. They can always navigate to more information on your company later.

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Emil on E-mail

Dear Emil:

I’ve noticed you are often asked about ways to improve open rates. Since they are the most important part of our e-mail programs I want to make sure we do all that we can to make our campaigns successful. We know the subject line is an integral part of solid open rates and we test ours frequently. What else can we do to get recipients to open our email?

Eyes Wide Open To Suggestions

Dear Open:

As you know, your subject line is the most tried and true way to get people to open your e-mail, especially for those who may be unfamiliar with your company. However, you also want to make sure those who are familiar with your company feel compelled to open and read your message too.

The best way to do that is to make sure that your content is consistently relevant and of interest to them. If they know you will provide appealing articles along with worthwhile offers in your email messages, they will be anxious to read what you have to say, no matter what the subject line may be.

So, if you want another test to run, then reexamine your content! Try putting yourself in your audience’s shoes, by sharing your email with people who are not familiar with your company, then asking them for their honest feedback.

Are they interested in what you are saying? Remember, people will only be interested in things that give them value. So if your message talks mainly about your products, or what is new internally with your company, others probably won’t care. However, if you offer information that will make their lives better, or their jobs easier, chances are they will view your messages in a more positive light.

If you are successful at doing this, on a regular basis, recipients will look favorably on your messages when they see your name in the “From” line.

If you have an e-mail marketing question you would like to ask of Emil our resident e-mail marketing expert, send it to Emil at emil@dmddata.com.

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Direct Medical Data
2340 River Road, Suite 408, Des Plaines, IL 60018
1-847-813-1170

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